Share your ideas and feedback

When customers doesn't respond to a survey, it can mean (atleast regarding NPS surveys), that the customer isn't satisfied and that should raise a red flag to us who send out these surveys. If we don't analyze these data and follow up on customers who doesn't respond, we can loose them.

So, I would like to have a report over who hasn't responded to a survey. Make this report "go back in time" over multiple sendouts and add data such as who opt'd for not recieving future surveys and who clicked the survey, but didn't fill it out.