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Status Need more input
Categories AI
Created by Guest
Created on Jun 29, 2026

Add "most frequent customer questions" to Insights feature

"For us (and maybe more of your customers) it would be of great use if we could have a combination of the Insights feature and the most frequent customer questions in one automated view, or maybe as a card/view widget. I recall seeing something replacing Insights on the roadmap or you mentioning something about this feature being replaced. Good to put it out there with you that we would greatly appreciate something like this "

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  • Admin
    Garen DiBernardo
    Aug 3, 2026

    Where are they seeing this "most frequent customer questions" field? Is this something they are pulling over with their support data?

    Not all customers have support data, so not all customers would use a feature around "most frequent customer questions". Most customer feedback does not contain a question.

    More information needed.